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Error in Prostat Connect and PRS-801 – Run-time error 13: Type mismatch

Error Message:

Run-time error ‘13’: Type mismatch

Translation:

The Run-time Error ‘13’ occurs when you attempt to upload data types that are not matched correct

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When uploading your measurements to Prostat Connect, you may see long integer data in the Backup Data File field, which represents corrupt data from the PRS-801. Connect will also show 0 Measurements Received, which does not match the memory of your PRS-801.

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Solution:

Some of the measurements you have stored in your PRS-801’s internal memory may be corrupt. You will need to clear those measurements from the PRS-801 and try to upload to Prostat Connect again.

If uploaded successfully, you should see data similar to this:

PRS-801 UTILITY SCREENSHOT

The date and time stamp in the Backup Data File field should be wrapped by hashtags. You should also see the number of measurement received matching the memory of your PRS-801. You can now transfer that data into Microsoft Excel.

 

 

 

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