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Error in Prostat Autoanalysis – The Wizard was interrupted before Virtual COM Port Driver could be completely installed

September 6th, 2018 Leave a comment Go to comments

Error Message:

The Wizard was interrupted before Virtual COM Port Driver could be completely installed.

Translation:

You see this error while installing the Prostat Autoanalysis software version 2.0. The software is attempting to install the driver package for the PGA-710B but is unable to complete.

The Wizard was interrupted before Virtual COM Port Driver could be completely installed.

Winzard-Interrupted-Virtual-COM-Port

 

Solution:

To install it, please perform the following steps:

Install program under compatibility mode & Administrator level

=================

  1. Right click on the installation file (setup.exe) of Autoanalysis and click Properties.
  2. Click on the Compatibility tab.
  3. Select “Run this program in compatibility mode for.”
  4. Choose Windows 7 (or your current Operating System) from the drop down list.
  5. Select “Run this program as an administrator” option under the Privilege Level topic.
  6. Click Apply, click OK.

Right click on the setup file and choose Run as administrator to install it again.

You can also try enabling admin account:
Enable built-in admin account

==============

  1. Click Start, click “All Programs”, please find and open “Accessories” folder.
  2. Please right-click on “Command Prompt” item and select “Run as administrator”.
  3. Please type the following command line in to the coming window.net user administrator /active:yes
    Note: There is a space between “Administrator” and “/active:yes”.
  4. Log off and log on the Administrator account.

If it still does not work, you can test it in Clean Boot mode..

 

 

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